Terms of Service

Using Lucky Math

Lucky Math is a family math practice app by neue for iOS and Android. By using the app, you agree to these terms. A parent or guardian should review these terms and supervise children’s use, including parent settings and purchases.

Learning and rewards

Parents choose and manage any custom rewards offered to children. Parents are responsible for providing those rewards. Virtual badges, points, and in-app rewards have no cash value and cannot be redeemed for money from neue. Lucky Math is a practice tool and does not guarantee learning outcomes.

Purchases, subscriptions, and trials

Lucky Math Plus may be offered as a one-time purchase or a subscription, with a free trial where available. Plans, features, prices, billing periods, and trial eligibility may vary by platform; the purchase screen shows the applicable offer before you confirm. Purchases must be authorized by a parent or guardian. Apple handles App Store billing and Google handles Google Play billing.

Renewal and cancellation

Subscriptions renew automatically unless canceled before the renewal date shown by your store. A free trial converts to a paid subscription unless canceled before it ends. Manage or cancel App Store subscriptions in your Apple account settings, or Google Play subscriptions in Google Play under Payments & subscriptions. Deleting the app does not cancel a subscription. Any optional trial reminder is a convenience; you remain responsible for canceling on time.

See Google Play subscription help. Refund requests are subject to the applicable store’s policies and your rights under law. See Google Play refund policies or request an App Store refund.

Your use of Google Play is also subject to the Google Play Terms of Service.

Platform availability

Features and purchase options may differ between iOS and Android. Do not assume a purchase, subscription, or family-sharing feature transfers between the App Store and Google Play. Review the offer and supported features on your device before purchasing.

Privacy and saved data

Our Privacy Policy explains how the app handles data. You are responsible for protecting your device and parent passcodes and managing device backups. Removing the app or its data may remove locally saved profiles, progress, and rewards.

Read our Privacy Policy.

Responsible use

Use Lucky Math lawfully. Do not interfere with the app, attempt unauthorized access, or copy or distribute it without permission, except where applicable law permits. The app and its content remain the property of their respective owners.

Availability and your rights

We may update or change the app over time. We aim to provide a reliable app but cannot guarantee uninterrupted or error-free operation. Nothing in these terms limits consumer rights or remedies that cannot be excluded under applicable law.

Changes and contact

We may update these terms as the app changes. The latest version will appear on this page with an updated date.

For questions or support, email contact@neue.my.